AI Agency

Workflow automation. Routine steps that run on their own.

Inquiries, invoices and payment reminders processed automatically, with no retyping. You decide what can run automatically.

Does something need to be read or judged, like an email or an inquiry? Then it's AI automation.

Automation · incoming emailActive
Task comes inNew email

with attachment

received
A.C.EReads and sorts

what is it, where does it belong

  • ActionInvoice

    as a draft in your accounting software

    done
  • ActionAppointment

    suggestion in the calendar

    waiting
  • ActionQuestion

    draft reply ready

    you approve
Built by Thiery & Pierce

A.C.E

Automate, Check, Execute

A system that does the groundwork: reading what comes in, looking up what's needed and preparing the reply or the quote. You press send.

01

Quote request

Reads the inquiry and the attachment, looks up your prices and prepares the quote in your template.

02

Work order to invoice

Pulls hours and materials from the work order and creates the invoice, with the right tax and the right project.

03

Receipts

Reads the amount, date and supplier from a photo of a receipt and files it in the right place in your accounting software.

04

Booking an appointment

Checks when it's possible, suggests three times and prepares the appointment as soon as there's a reply.

05

Incoming email

Sorts what comes in, picks out what is an inquiry and prepares a draft reply.

06

Follow-ups

Keeps track of which quotes haven't had a reply and puts them on your list before it's too late.

Rule or agent

Not everything needs AI. Sometimes a fixed rule is better.

A fixed rule is cheaper, faster and more predictable. We only use an agent where something has to be understood.

A fixed rule is enough when

  • The rules don't change
  • The steps are the same every time
  • There's little text to understand
  • A mistake is easy to check

You need an agent when

  • What comes in is messy: emails, text, documents
  • Something has to be understood, not just moved
  • There are several possible next steps
  • A colleague deals with the exceptions
Result

Time, a clear overview, fewer mistakes and lower costs.

Time

The hours now spent on retyping, looking things up and chasing go back into the work that actually makes you money.

Overview

Inquiries, orders and appointments in one place, with a log of what happened. Nothing is left sitting in someone's inbox.

Fewer mistakes

No typos from retyping, no forgotten follow-ups, and every step done the same way every time.

Costs

Getting more work done without hiring extra people, and losing less money to mistakes and inquiries that go unanswered.

Calculator

What does manual work cost you each year?

Enter how much time goes into manual work at the moment. The share that can be automated is an assumption, so feel free to change the percentage.

460 hours per year

$20,700 in manual work per year

Of which $6,210 could be automated if the assumption holds.

A worked example, not a promise, based on 46 working weeks a year. We'll know what's possible once we've spent half a day watching how the work gets done.

How we work

Step by step, and you stay in control.

  1. 01

    Observe

    We watch the recurring work: what comes in, where it goes and where it goes wrong.

  2. 02

    Define

    Together we set out the rules and which systems are involved. You decide what is allowed to run automatically.

  3. 03

    Build

    In a sealed-off test environment, not on your live systems.

  4. 04

    Test

    It runs alongside your current work first. Only when it's right does it go live.

  5. 05

    Handoff

    You get the activity log, a short guide and the switch to turn it off. It's yours.

FAQ

Questions we get a lot.

What is workflow automation?

With workflow automation, software carries out a fixed series of steps that you currently do by hand. For example: an inquiry comes in, the details go into your admin system and the customer gets a confirmation. It runs on fixed rules, so without AI.

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