AI receptionist. Your phone answered, even when you can't.
An AI phone assistant that answers, handles common questions and sets up a callback request when you can't pick up.
- Calls4
- Callbacks1
- Calendar
- Settings
- SWSarah WhiteAnswered by the agent · 1:42 min
- SUSupplierCall · 2:14 min
- MCMegan MillerCall · 0:48 min
- ?Unknown numberMissed, no message
- NSNorth StudioCall · 1:30 min
- ACAccountantCall · 3:02 min
Hi, I have a leak under the sink in the kitchen. Could someone come take a look tomorrow before noon?
- NameSarah White✓
- QuestionKitchen leak✓
- WhenTomorrow before noon✓
- ActionCall back✓
Summary: leak under the sink.
Wants someone out tomorrow before noon.
Said they'll be home.
What the AI receptionist does.
- Answers the call
It answers and says right away that it's a digital assistant.
- Handles common questions
Business hours, your service area, how booking works. The answers come from what you give us.
- Takes a message
Name, number and what it's about. After the call there's a short summary in your email or your customer system.
- Transfers when needed
For urgent calls, complaints or when the caller asks for it.
Questions we get a lot.
What is an AI receptionist?
An AI receptionist (also called an AI voice agent) is software that answers your phone and talks to the caller in everyday language. It answers recurring questions, notes who called and why, and can book an appointment. If the caller wants to speak to a person, it puts them through.
Does the caller hear that it's an AI?
Yes. It says so at the start of the call. We think a caller ought to know.
Do I keep my own number?
Yes. You forward calls to the agent when you choose, for example only when you don't pick up.
What if it doesn't know the answer?
Then it says so, notes the question and makes sure you can call the caller back. We set it up so that it doesn't make up an answer.
